Panasonic Warranty

The massage lounger warranty covers the product as follows:

Repair Coverage:

Parts and Labor: 1 year
Electronic parts: 3 years

Providing Service:

During the first year following purchase: Panasonic will either fix the massage recliner in your home, or will pay for it to be removed from your home for servicing.
Following one year after purchase: You should take the massage lounger to a local servicer or have it shipped to the nearest servicer.

There is a 1,000-hour cap on the massage chair warranty. 1000 hours is equivalent to one 15-minute massage a day for 11 years.

For customer service, please call 1-800-211-7262 and ask for "service".